+Docs Plusteam

# Coronavirus (COVID-19) Contingency Plan

Sharing this information is part of our multi-phased approach to protecting you and PLUSTEAM from this virus.

If you have any questions about it, please comment on our Telegram channels

We will continue to work regularly with the same workload applying Work from home policy, we will get into the details in this article.

# WFH (Work From Home) Policy

We will work from our homes, but taking into account the lack of services(Internet, electricity, Transport) WFH is a difficult challenge, for this reason is very relevant that we communicate a lot and improve this methodology in an agile way.

As the lack of services affects us, The office will remain open and providing existing basic services: Workstations, Internet, Power Generator, Snacks. Nonetheless, this will be possible following certain security measures.

# FAQs

# What if I prefer to work at the office?

If you’d prefer to work from the office, you’re welcome to do so, if its viable in our city.

# I don’t feel comfortable taking public transportation to the office but I want to come to work. PLUSTEAM can pay my taxi?

Not likely on a daily basis, but If PLUSTEAM requires your service, it would be a special case, then yes.

# Who will definitely be in the office?

+R and all the members that cannot WFH and can travel to the office.

# How will this impact our business?

We are doing our very best to do what needs to be done and at the same time mitigate and minimize the impact on our business outcomes

# What can I expect from my manager during this time?

Though you and/or your manager may be working from home during this time, we encourage you to minimize change on your working rhythm. Your manager should meet with you regularly, review your work and provide feedback, and generally be as available to you as they have been in the past.

# Can I work from anywhere, or do I have to WFH?

As mentioned above, WFH is only part of the solution. We are strongly encouraging employees to minimize personal travel and exposure to public places. Working from home, rather than a cafe around the corner, or from the beach, is the safest way to do so. You should be ready to return to the office by next business day should our policy change.

# Remote Work Best Practices

Take this into account 8 tips for getting it done when working from home(opens new window) but our specific recommendations are:

  1. Schedule meetings We continue with our core time, its important to communicate and have the best collaboration if services issues arises
  2. Share progress regularly Whether it’s through a chat group or in a private message communicate about how you doing
  3. Continue to practice good workplace etiquette Just because your team isn’t at the office doesnt mean they’re not busy, start by asking if it’s a good time to talk. You can also proactively inform your co-workers of your own availability, That way, if a team member tries to talk to you outside of their business hours, they’ll receive a warning.
  4. Put yourself in a productive environment Although remote working gives you the luxury of working from wherever you like, this also gives you the responsibility to be sensible about where you work. Find somewhere peaceful where you have minimal distractions and room to settle comfortably (but not too comfortably that you doze off).
  5. Take off your pyjama This small details makes a difference in your mindset
  6. Take time for self-care and switch off Remote work brings the chance of your work life and home life blurring into one. That’s why its crucial to focus when you are working and also to focus in enjoying your time not working with your family.
  7. Face-to-face time is important Ideally we would do this if our bandwidth allows us to. It will become a habit once you’ve done this a few times. Behave as if the remote team members are sitting next to you and start an ad-hoc video chat in the same way you would turn to the person sitting next to you to start up a conversation.

Note

  • We are aware of the limitations of our nation, that's why we expect from you to find the moments when you have electricity/internet to complete your tasks.

# Relevant Videos

# Other references

# Office Behaviour

If it is possible to go and work at the office, we allow that but following certain behaviour:

  • PLUSTEAM will provide alcohol to clean all our work space
  • PLUSTEAM will provide a mask to be used if necessary
  • You will use only one pack of eating utensils.
  • You will need to bring your Towel to clean stuff after you touch it directly with your hands
  • Greetings without hugs or kisses
  • Cover your mouth with your elbow when sneezing

# General Recommendations

The most important thing is to understand how Coronavirus spreads (COVID-19)

# As we see the continued climb of COVID-19 case counts around the world, We want to remind folks about a couple of things we know about this virus:

  • Very young people do not seem to be at any increased risk from COVID-19.
  • Risk appears to ramp up for people over age 50, or people that have respiratory problems among others

# The virus spreads when drops of saliva (of a sick person) enter to: mouth, eyes and nose.

# If you see someone who coughs, sneezes, or is sick, you can:

  • keep a distance of 2 to 5 meters
  • give him a mask

In general, it is advisable to avoid crowded places, because do you don't know who can be sick

# Sometimes, a person's saliva can come into contact with:

  • handles
  • hands
  • pens
  • napkins
  • glasses
  • cell phones
  • computers among others

If you accidentally touch any of these things and then touch your face, carve your eyes, or your loved ones, they could all get sick

# The virus can last up to 24 hours on objects, washing them with soap is the only way to avoid them

  • Don't touch your face or someone else's
  • Wash your hands well, between the fingers, on the back for 20 seconds, long enough to sing the mornings
  • Throw away the dirty masks, do not use them more than a day
  • Do not touch the outside of the masks, if you did nothing happens wash your hands well
  • If you use the same mask for a long time it can accumulate bacterias
  • Do not share food, cutlery, glasses or towels
  • Open and close the doors with your shoulders and elbows
  • Always wash your hands before eating and after being on the street

# Children

  • If school is not canceled, kids are the most likely way for COVID-19 (and really any other virus) to enter your home. Enforce strict hand washing protocols on your kids when they come home. If your child is sick, isolate them as much as possible. If you have young children AND a person from an at-risk population in your house, quarantine the vulnerable person.
  • Talk to them about what is happening and why your family is taking extra precautions.
  • Remove the fear that a lack of information can often create. By educating them as to ‘why’ you are doing certain things, you are empowering them to be actively involved in the process and thus in control of the situation.
  • Make it fun! Cancelling all the playdates and normal weekend activities you might do will be tough on them and you. Take this opportunity to find new fun activities to do in the home. Fort building, writing stories and then illustrating them, and playing hide and seek are all excellent choices.
  • Ask your child’s school to provide assignments, worksheets, homework, etc. via email, if possible. You can also keep in contact with your child’s school or teacher via phone in order to provide necessary information, obtain schoolwork, and stay up to date on school activities. This will help your child be prepared for their return to the classroom and keep them on track with their work!
  • Arrange video and phone calls with your children’s friends so they can stay in touch.

# Pets

Be sure to also stock up on at least 30 days worth of food and medications for the pets in your home.

# Minimizing exposure to people

  • Don’t use public transit, at all.
  • Avoid crowds when possible and stay at least 6 feet away from any person exhibiting signs of illness.
  • Avoid small rooms with others.
  • Avoid any non-essential public gatherings, including concerts, the movies, shopping, sports, etc.

# Home maintenance

  • Postpone any non-critical home improvement projects.
  • For urgent matters (water leaks requiring a plumber), speak with the service provider ahead of time and advise them that you will be requiring them to wear a hospital style N95 mask while they perform the service in your home.

# Caring for a sick family member

  • Keep any ill individual’s items separate from others. Try to designate an area specifically for them, and keep anyone who has not contracted an illness out. When cleaning laundry items, wash them in hot water.
  • Use disinfectants to clean areas and items touched by an ill individual. Wipe down or spray disinfectant on items everyone uses frequently in the household (toilets, door handles, countertops, appliances, remotes, etc).
  • Throw away disposable masks and gloves after one use. Reusable masks can be washed in hot water and tumble-dried.
  • If an ill individual is wearing a mask, ensure it is well-fitted and a good seal has been achieved. The mask should be sealed over the bridge of the nose and mouth, and there should be no gaps between the face and the mask.
  • Wash your hands thoroughly with soap and water immediately after taking off gloves or a face mask and before touching anything else.
  • Wear a face mask and wrap-around glasses if you must help a family member with a nebulizer or inhaler.
  • If your home has more than one bathroom, designate one of the bathrooms for use of the ill individual. Leave disinfectant products in the bathroom for items to be wiped down or sprayed.
  • Make sure ill individuals get plenty of rest, drink plenty of water, and maintain a healthy diet.
  • Seek medical attention if an ill individual displays shortness of breath or difficulty breathing (generally defined as an adult taking more than 30 breaths a minute while resting).

# Physical health

  • In lieu of going to the gym, try doing some body weight exercises at home to stay fit and healthy during this time.
  • Practice good hygiene to include bathing regularly, washing laundry, cleaning dishes and your home, etc. Avoid touching your eyes, mouth, and nose. Throw tissues away after single use.

# Mental health

  • Have in-home entertainment plans.
  • Keep in touch with family members and friends via phone, email, or social media.
  • Schedule 1:1s or group chats with other members of your team to stay in touch. Check out https://www.netflixparty.com/ for a way to schedule a remote movie night with friends!
  • While at home, be sure each household member is getting ample time to themselves as well. Having quiet time to oneself is an important part of being well.

# Food

Buy dry or canned food for at least 30 days. Frozen goods are also a great choice, but most households lack freezer space for 30 days of food.

# Medicine

Work with your primary care physician to get at least 30 days of any critical medicines, more if possible.

# Household goods

Buy at least 30 days worth of whatever consumables your house goes through (toilet paper, paper towels, hygiene items, etc)

# Possible Scenarios

# Confirmed cases close to us (✅ It happened)

Stay calm and be are prepared for this stage.

# Possible borders closing (✅ It happened)

Eventually we will be totally isolated, not only from Colombia but with other states, be careful to get the necessary things for quarantine time.

# No gas supply ((✅ It happened))

If the supply of gasoline runs out, it will force us to WFH (work from home)

# Shutdown of services, power outages, looting, and other apocalypses

  • Anything can happen, in theory we will be working from home
  • Talk with friends and family members who don’t live with you about supporting each other if a household has to be quarantined.
  • Use SMS or Firechat in the worst case scenario.

# Other topics we are evaluating

  • Budget for emergencies: used for WFH policy.
  • Facilitator PLUS: extend the facilitator activities and provide this situation special services.
  • Snacks for WFH policy.
  • Transport

Remember to contact us, feel free to contribute with any relevant content missing out of this guide


: Roy Calderon Neiro Méndez
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